The three rules, and how they are enforced
Nothing is marketed before it ships. Every page on this site declares which shipped milestone makes it honest, and the build refuses to publish a page whose feature has not merged. That is not a policy document; it is a compile error. A capability you read about here exists.
Prices are published. The pricing page shows the per-seat rate, the free-seat rules and the minimum, before any sales conversation, because the vendors in this market that quote privately are counting on you not comparing.
Comparisons say where we lose. Every comparison page includes the rows where the competitor is ahead, Motivity’s live streaming, Raven’s offline capture, SimplePractice’s claim filing, because a comparison that never loses a row is an advertisement wearing a table.
What we deliberately do not do
We do not transmit claims to payers in v1; finished charges go to whoever bills for you. We do not check patient benefits. We embed no video. Each of those is stated on the page where a buyer needs it, before a trial rather than after.
Who reviews what we publish
Content on this site that makes clinical or billing claims carries a byline naming who reviewed it, with their relationship to us disclosed next to their name rather than in a footer. The current review panel:
- Dr. Monica Hayes, BCBA-D, clinical review: data collection, mastery criteria and supervision.
- Marcus Delaney, BCBA, clinical review: scheduling and authorization-driven care, school and center settings.
- Samuel Ortiz, BCBA and Lauren Park, BCBA, clinical review: session documentation and data collection.
- Kevin Okafor, BCBA, clinical review: supervision and authorization workflows.
- Dana Whitmore, billing review: authorization tracking, documentation QA and denial appeals.
- Marcus Webb, billing review: revenue cycle, prior authorization and units-to-documentation audit.
- Sarah Jenkins, workflow review: scheduling, front-desk operations and reporting.
How to hold us to it
If any page on this site describes a capability you then cannot find in the product, tell us at support@cloudpracticemanagementsoftware.com, under the rules above, that is not marketing polish, it is a bug, and it gets fixed as one. Public status and compliance pages are in the works and will appear here when their contents are verifiable, for the same reason everything else on this site waited.
See it with your own caseload
14 days, no card required. Set up a client, an authorization and a first session in about half an hour.