Scheduling questions
What gets checked when a session is booked?
Does it block a booking or just warn?
Why track cancellation reasons?
Does it handle recurring sessions?
The warning belongs where the decision is
A scheduler booking a session is deciding something. Telling them afterwards that the session was unauthorized does not undo the drive, the staff hours or the payroll. So the remaining-units state is rendered in the booking slot itself, before the click that commits it. The same balance drives three states: comfortable, burning faster than the period allows, and exhausted, and whether the third one blocks the booking or warns with an override is your practice’s setting, not ours.
What this ABA scheduling software does
- Included
Credential against code
Technician-delivered and supervisor-delivered codes are checked against the staff member's current credential, using the credential registry with expiry dates rather than a static role.
- Included
Remaining authorized units
Units authorized, less units delivered, less units already reserved by future scheduled sessions, per client, per code, per authorization period.
- Included
Place of service per session
Office, home, school or telehealth recorded on the session itself, with per-payer defaults, because acceptance varies by payer and by state program.
- Included
Cancellation reason codes
A short, ordered list captured in two interactions at the front desk, feeding a per-client and per-staff utilization report.
- Included
Recurring series
Recurring appointments materialized ahead, expanded in the location time zone so daylight-saving changes do not shift sessions.
- Roadmap
Staff rostering and shift bidding
On the roadmap. Today, sessions are booked against each staff member's availability; full rota building and shift bidding will be listed as shipped only once they are.
Telehealth sessions
Sessions can be marked as telehealth, which sets the place of service and the modifier on the resulting charge. The video call itself is yours, you bring a video tool your practice already holds an agreement with. No video is embedded in this product.
Which codes a payer accepts by telehealth is per-payer, per-state and still moving, so it is configuration in the payer record here, and deliberately not a table on this page. Publish-and-forget telehealth eligibility guidance is how software vendors generate other people’s denials.
See it against your own authorizations
14 days, no card required. Set up a client, an authorization and a first session in about half an hour.