What CentralReach does better
CentralReach is the broad platform in ABA: clinical data, scheduling, billing and revenue-cycle work in one product, with claims tracked and managed electronically. Its CR Mobile app lets staff collect data and document sessions offline and syncs when they reconnect. In March 2025 it announced an agreement to be acquired by Roper Technologies.
If you submit claims from inside CentralReach, or your technicians routinely start sessions with no signal, it does things MegAligna does not. An agency that depends on either should stay.
Why smaller agencies look elsewhere
The reasons that recur are cost and reliability. On Software Finder, reviewers describe the app logging them out and wiping data they had entered (June 2026), data disappearing while staff were recording it (April 2023), and freezes or restarts that lose data (March 2025). One reviewer (June 2025) objects to paying per employee even when only a few people use a feature. These are individual reports, not a measured failure rate: read the reviews yourself, under both spellings, before relying on them.
The contract terms are public even where prices are not. CentralReach’s pricing policy lets fees rise by up to 7% a year, compounding; adds its own fees for electronic claims submission; and bills data import and export work at an hourly rate with a two-hour minimum.
CentralReach's column comes from its own site, CR Mobile page and pricing policy, checked October 14, 2026 (sources at the end of this page). Rows where CentralReach is ahead are included.
| MegAligna | CentralReach | |
|---|---|---|
| Electronic claim submission from inside the product 1 | No | Yes |
| Session data collected with no connection, synced later 2 | Partial | Yes |
| Prices shown on the vendor website | Yes | No |
| Charged per active clinical seat, clients free | Yes | Ask the vendor |
| Organization-wide data export without a services charge 5 | Yes | Ask the vendor |
- 1 A real gap. Agencies that submit their own claims electronically should not switch.
- 2 CR Mobile works offline. MegAligna keeps a session in progress through a dropped connection, but only within a working day whose roster loaded online.
- 5 CentralReach's pricing policy bills data import and export work hourly; ask which exports are self-serve under your contract.
A mid-size agency’s bill on this side
For what moves a CentralReach quote (headcount, modules, implementation) and what to ask before you accept one, see CentralReach pricing, which is written for that question. This section is the other half: the bill here, in numbers you can check without a call.
What this costs
One plan, per seat
$20 per clinical seat / month
$99 monthly minimum · no practice base fee · monthly, cancel any time
- Every feature included: no tiers, no add-on modules
- Admin, front-desk and biller seats free
- Clients and learners never charged for
- Add and remove seats yourself, prorated monthly
No card required to start.
| Seat | Per month |
|---|---|
| Supervisor / BCBA | $20 |
| Clinician | $20 |
| Technician / RBT | $20 |
| Admin | Free |
| Front desk | Free |
| Biller | Free |
| Clients / learners | Always free |
Per-learner vendors bill you more for every client you take on before that client generates revenue. Seats follow your team, not your caseload.
Take an agency with 45 clients, 18 supervisors and 51 technicians: 69 clinical seats and nothing for the clients, so $1,380 a month. Add an office manager, a front-desk hire and an outsourced biller and it stays $1,380, because those seats are free. Lose a technician and it falls by $20 on the next invoice rather than at renewal.
Per-seat pricing is not automatically cheaper. With clients free and staff charged,
the result depends on your staff-to-client ratio. What CentralReach would charge the
same agency is not public: centralreach.com/pricing returned a 404 on 14 October
2026, and any figure in circulation is a third-party estimate, so we do not print one.
Other CentralReach alternatives with a published price
CentralReach’s number arrives only after a demo. Several ABA vendors list theirs, so a small agency can build a shortlist before booking a single call. Each figure below is from the vendor’s own pricing page, checked October 14, 2026 (sources at the end of this page):
- Motivity charges per learner: $26 a month for data collection, $24 for practice management, or $50 for both. The Motivity alternative page works out where per-learner pricing stops being the cheaper model.
- Raven Health charges $29 per learner a month for its software on an annual commitment, or 5% of claims paid with billing done for you. See Raven Health alternative for the managed-billing trade.
- Noteable lists a Standard plan at $300 a month including five users, or an Elite plan at 3.9% of monthly collections. Noteable vs CentralReach compares the two head to head.
- Office Puzzle charges $19.99 per user a month with every feature included. Office Puzzle vs CentralReach sets that against a quote.
- AlohaABA charges $29.99 per staff member a month for practice management and prices data collection separately, per client.
Several of these send claims to payers from the product; MegAligna does not, and hands finished charges to your biller instead. Weigh that before price.
Moving the program library
The biggest switching barrier in ABA is the program and goal library. Rebuilding it by hand is what keeps agencies where they are, so importers for clients, staff, authorizations and programs (with column mapping, a dry run and a per-row error report) are part of the product rather than a services engagement.
Switching from CentralReach covers what the importer accepts, what maps and what does not, and the order to cut over in.
Questions from agencies weighing a move
Who owns CentralReach?
Can CentralReach raise our price mid-contract?
When is staying the better call?
Is "Central Reach" the same product as CentralReach?
Test the workflow before you plan a migration
14 days, no card required. Use made-up patients while you evaluate: real patient information waits until a business associate agreement is in place.
Sources
- CentralReach publishes no pricing: centralreach.com/pricing returns 404 and the site carries no rate card (checked October 14, 2026)
- CentralReach pricing policy: fees set per Customer Order, increases of up to 7% compounding annually, electronic claims submission fees, data import and export work billed hourly with a two-hour minimum (checked October 14, 2026)
- CR Mobile: staff collect data and document sessions offline, syncing when reconnected (checked October 14, 2026)
- CentralReach blog: definitive agreement to be acquired by Roper Technologies, March 24, 2025 (checked October 14, 2026)
- CentralReach blog: tracking and managing claims electronically and automating revenue cycle management (checked October 14, 2026)
- Motivity pricing, $26, $24 and $50 per learner per month (checked October 14, 2026)
- Raven Health pricing: Standalone $29/learner/month on an annual commitment; Premium All-in-One 5% of monthly claims paid (checked October 14, 2026)
- Noteable pricing, Standard $300/month including 5 users; Elite 3.9% of monthly collections (checked October 14, 2026)
- Office Puzzle pricing, $19.99 per user per month, all features, unlimited clients (checked October 14, 2026)
- AlohaABA pricing, $29.99 per staff per month for Practice Management; data collection priced per client per month (checked October 14, 2026)
- Software Finder CentralReach reviews, used only for what reviewers report: data lost to logouts and freezes (2023–2026), per-employee cost (June 2025) (checked October 14, 2026)