Office Puzzle vs CentralReach: a listed price or a quote

Office Puzzle charges a published $19.99 per user per month, with every feature and unlimited clients included and a 30-day trial. CentralReach lists no price and sells a much larger suite (AI scheduling, curriculum assessments, managed billing, a K-12 line) to 4,000 practices. Both submit claims. The decision is how much platform your agency will actually use.

Two very different amounts of software

Office Puzzle’s pitch is a single price for everything: $19.99 per user per month, with every feature in every account, unlimited clients and no tiers or add-ons. Its about page says it began as a tool for one RBT in 2018 and now serves more than 800 practices. The feature list covers service plans, session data, AI-drafted notes, scheduling, payroll calculation, EVV and claims.

CentralReach sells a suite. Its home page lists practice management and data collection, AI scheduling, ABLLS-R and AFLS assessments, AI note drafting and note checking, caregiver training, a staff learning-management system, AI claim tools, the BillMax managed-billing service and a separate PK-12 special education line: used, it says, by 4,000 practices and over 200,000 professionals. It has a smaller edition, CR Essentials, aimed at startup and small practices. Neither edition shows a price.

That gap in scope is the comparison. A twelve-clinician agency will not open most of CentralReach’s modules; an eighty-clinician agency may need several that Office Puzzle does not list.

What each vendor says on its own site

Competitor cells restate each vendor's own pages as checked on October 14, 2026; the pages are listed under Sources.

	MegAligna	Office Puzzle	CentralReach
Price	$20 per clinical seat	$19.99 per user, per month	Not published
Who counts toward the price ²	Clinical staff only	Every user, including admin and billing staff	Ask the vendor
Claims submitted to payers ³	No	yes, batched by payer and submitted	yes, electronic, from session notes
Offline session capture	Yes	Not stated on its site	yes, CR Mobile, iOS and Android
Free trial	14 days	30 days, no card	Demo or consultation

² Office Puzzle's FAQ defines a user as any staff member who needs access: BCBAs, RBTs, administrators and billers alike. Count your logins, not just your clinicians, before comparing.
³ Both competitors submit claims; we export charges to your biller instead. If you file electronically yourself, that settles it against us.

Sizing the decision

Office Puzzle’s arithmetic is something you can do before any call: a team of 25 logins lists at $499.75 a month. CentralReach’s number arrives only after discovery, so bring three things to that call: your weekly-login count, the modules you would open in an ordinary week, and the question of what the quote becomes if headcount halves. CentralReach pricing covers what moves that quote, and CentralReach vs Rethink covers who owns it. If the other name on your shortlist is AlohaABA rather than CentralReach, Office Puzzle vs AlohaABA sets Office Puzzle’s single per-user price against AlohaABA’s per-staff price with data collection sold per client.

On the same 25 people, MegAligna‘s price depends on how many are clinical, because admin, front-desk and biller seats are free. What we lack is the thing both of these have: we do not transmit claims to payers, and charges leave for your biller as an export (what the export carries).

Common questions

Is Office Puzzle cheaper than CentralReach?

Only Office Puzzle's side is public: $19.99 per user per month with everything included. CentralReach quotes, so the comparison exists only once you hold its number for the same headcount and modules.

Does CentralReach have a version for small practices?

Yes, CR Essentials, which CentralReach describes as designed for startup and small ABA practices, with no contract obligation. Its page does not show a price either.

Can Office Puzzle replace CentralReach entirely?

For scheduling, sessions, notes, payroll and claims, its feature pages cover the same ground. Agencies relying on CentralReach assessments, its learning-management system, managed billing or the K-12 products should list those workflows first, because Office Puzzle does not advertise them.

Can we pilot a smaller system alongside CentralReach?

With test clients, yes, Office Puzzle's trial is 30 days and needs no card. Real client records need a signed business associate agreement first; Office Puzzle links to its BAA from its site.

Price your clinical team, not your logins

14 days, no card required. Use made-up patients while you evaluate: real patient information waits until a business associate agreement is in place.

Start a 14-day free trial