Jane vs MegAligna: booking-led against operations-led
Jane is organized around the patient booking online: the schedule fills itself, and everything downstream follows from it. Clinics whose growth runs on that loop — wellness-leaning, direct-booking, multi-discipline — are well served by Jane and have little reason to move.
Practices that outgrow Jane tend to share a shape. Care is driven by authorizations or referrals rather than self-booking, charges carry units and modifiers a biller scrutinizes, and the front desk spends its day on payer paperwork. That operational middle is what MegAligna is built for.
Jane vs MegAligna: feature comparison
Jane's column is taken from jane.app/pricing, retrieved 4 August 2026. Jane ships changes often — check the source before relying on any row. Rows where Jane is ahead are included.
| MegAligna | Jane Practice plan | |
|---|---|---|
| Online patient self-booking 1 | No | Yes |
| Free seats for admin, front desk and billers 2 | Yes | Yes |
| Published price | Yes | Yes |
| Insurance billing included in the base price 4 | Yes | No |
| US direct-to-payer submission from the vendor 5 | No | No |
| Authorization unit tracking with warnings at booking 6 | Yes | No |
| Timed units computed per payer rule from the note | Yes | Partial |
| Appointment volume cap on the entry plan 8 | No | Yes |
| Free trial 9 | Yes | No |
| Chart template library 10 | No | Yes |
| Phone support 11 | No | Yes |
- 1 Jane's signature strength, and not available here at all. For a clinic whose bookings arrive through its website, this row alone is a sufficient reason to choose Jane.
- 2 Not a point of difference. Jane charges only for profiles with bookable hours, so admin and support staff are free there too.
- 4 Jane bills insurance features as an add-on from $20/month, and the fee applies across the whole account rather than per opted-in provider.
- 5 Neither product does this. Jane's direct integrations — TELUS eClaims, Teleplan, Pacific Blue Cross ProviderNet — are Canadian. We do not transmit claims at all: we capture every field a superbill or CMS-1500 needs and export it for your biller. The rendered PDFs are gated on AMA CPT licensing and not released yet.
- 6 Jane's published feature list covers insurance policies and claim-state tracking; authorization units drawn down per appointment are not among them.
- 8 Jane's Balance plan is capped at 20 appointments a month. Their Practice and Thrive plans are uncapped.
- 9 Jane states it has no free trial, offering a demo account and a booked walkthrough instead. Ours is 14 days without a card.
- 10 Jane publishes a library of over 10,000 templates. Ours ships a much smaller set focused on ABA and therapy note formats.
- 11 Jane offers chat, email and phone with no time limits, and it is one of the most consistently praised things about them.
What Jane costs at five clinicians
Jane’s entry price is genuine. What changes the total a year in is the structure above it: the base plan carries one practitioner, each additional bookable provider is priced by the hours they book, and four capabilities a growing clinic reaches for — insurance billing, AI scribe, group telehealth and payroll — are billed as separate add-ons.
A five-clinician practice with one administrator
Five full-time bookable clinicians and one non-bookable admin, wanting insurance billing. Both products bill the admin seat at zero.
- Base plan, first clinician
- CAD $79/month, includes one full-time practitioner.
- 4 more full-time clinicians
- CAD $35 each per month for staff booking 24+ hours a week; $17.50 part-time.
- Insurance Billing add-on
- CAD $20/month plus $5 per additional full-timer — applied account-wide, not per provider.
- 5 clinical seats
- USD $20 per active clinical seat. Admin, front desk and biller seats are free, and clients are never counted.
In fairness: Jane's stack buys things ours does not have at all — online patient self-booking, 1:1 telehealth, a 10,000-template chart library and phone support. If those matter to your practice, the higher number is buying something real. The comparison is only useful for a practice that would not use them.
Currencies are shown as each vendor publishes them and are not converted. Jane figures from jane.app/pricing, retrieved 4 August 2026.
Planning the actual move is a separate job from choosing: switching from Jane covers what the importer accepts, what happens to standing appointments on cutover, and the order to do it in.
Common questions
Why would anyone leave Jane?
Can both systems run during a transition?
Will you add online self-booking?
Try it end to end with test data
14 days, no card required. Use made-up patients while you evaluate — real patient information waits until a business associate agreement is in place.