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Product

Healthcare scheduling software for clinical practices

Healthcare scheduling software books patient appointments against provider availability and keeps the calendar, the clinical record and the charges in one place. MegAligna handles provider and location calendars, recurring series, cancellation reason codes and reminders, and validates each booking before it is committed rather than afterwards.

Scheduling questions

What does healthcare scheduling software need to do?
Book appointments against real provider and room availability, handle recurring and series appointments, send reminders, make rescheduling and cancellation easy, track no-shows with reasons, and show the day in the views the front desk actually works from.
Are appointment reminders allowed by TCPA?
Appointment reminders from a covered healthcare provider fall under an FCC healthcare exemption and need prior express consent, a phone number given at intake is generally sufficient. The exemption is lost the moment a message contains marketing content, so reminders and promotions must never share a template.
Can patients book themselves?
Patient self-booking is part of the portal work and is not in the first release. What ships first is staff-side scheduling with reminders. We would rather say that than list it as a feature you discover missing after signing.
Is this staff rostering software?
Not yet. Today it schedules patients into appointments against each staff member's availability; building shift rotas, coverage assignment and availability bidding is on our roadmap and will be described here as shipped only when it is. See the staff scheduling section below.

Patient scheduling

  • Included

    Provider, room and location calendars

    Day and week grids by provider or by location, with keyboard navigation for the front desk, check-in is one key on the focused row.

  • Included

    Recurring series

    Recurring appointments materialized ahead of time and expanded in the location time zone, so a daylight-saving change does not shift a multi-state practice's week.

  • Included

    Cancellation and no-show tracking

    Reason codes captured in two interactions, feeding per-client and per-staff rates rather than a single practice-wide number.

  • Included

    Validation at the booking slot

    Credential, availability and, for practices working against payer authorizations, the remaining authorized balance, checked before the booking is committed.

  • Roadmap · v1.x

    Appointment reminders

    Reminder messages kept strictly separate from any promotional content, so the healthcare exemption that makes them lawful is not lost.

  • Roadmap · M5

    Patient self-booking

    Part of the portal work, not the first release. Listed here so it is not discovered as a gap later.

On reminders, one honest note: the delivery channels and timing rules will be documented here when the reminder feature itself ships, not before. The consent rules around healthcare messaging are specific enough that we would rather describe the feature accurately once than approximately twice.

Staff scheduling and rostering

About half the people searching this term want to build staff rotas, not book patients: shift patterns, coverage rules, availability bidding, overtime. Those are a different workflow from appointment booking, and we treat them with the same discipline as everything else here. Today, MegAligna schedules patients into appointments against real staff availability; full workforce rostering is on our roadmap, and it will appear on this page as shipped only when it actually is. Until then, availability windows per staff member, which the booking validation already checks, cover the scheduling side of staffing.

Scheduling is not a standalone tool here

The appointment is the same object as the encounter that produces the note and the charge. That is the reason to run scheduling inside the practice management system rather than beside it in a calendar product.

See it with your own caseload

14 days, no card required. Set up a client, an authorization and a first session in about half an hour.