Noteable vs CentralReach: claims and pricing

Three ways a claim can leave the building

Most comparisons of these two start with features. This one starts with the claim, because the two vendors give an agency three distinct routes to getting paid, and the route decides most of the cost.

Noteable Standard turns approved notes into claims and exports them as a clean 837 file. Your own team, or your outside biller, submits it. The plan lists at $300 a month including the first five users, with further users priced in tiers through a calculator on the pricing page. Telehealth and e-faxing are $25 a month each on this plan.

Noteable Elite hands the claims to Noteable’s own revenue-cycle team, with a dedicated specialist and denial management. It is priced at 3.9% of monthly claims paid, not submitted, and you pay the greater of that fee or the Standard software fee.

CentralReach submits claims electronically from inside the platform, turning session-note data into billing entries. If you would rather not run billing at all, its BillMax service takes the whole process on. Neither the platform nor BillMax has a published price.

Beyond billing

The Elite percentage is easy to test against a quote. At $75,000 a month in paid claims, 3.9% is $2,925: the figure Noteable’s own calculator shows. Ask CentralReach for BillMax in the same terms, and ask an independent billing firm too, so the outsourced price has two reference points.

If you keep billing in-house

An agency with its own biller is really choosing between Noteable Standard’s 837 export and CentralReach’s direct submission. Ask both which claims network sits behind the claim, how rejections come back into the record, and what a full data export contains on the day you leave. Noteable does not mention a free trial on its pricing page and charges a setup fee whose amount is not listed, so ask for that number in writing as well.

MegAligna sits on the export side of that line: published per-seat pricing, clients never charged for, session capture that holds through a lost signal, and charges sent to your biller rather than to payers. For CentralReach’s ownership, see CentralReach vs Rethink.