What Platinum is known for
Platinum System built its reputation in high-volume chiropractic offices: fast patient flow, in-office check-in and room routing, and tight day-to-day operational workflow. Its heritage is software installed and run in the office. For a practice whose model is dozens of quick visits an hour with staff choreographing flow, that operational focus is the appeal.
Questions to ask before committing to Platinum
Where does the software run? A server in the office means backup, updates and remote access are your problems. A browser system makes them the vendor’s — and makes working from home or a second location free.
Who does your billing? If a biller handles your claims, what you need from software is complete, clean exports — not an integrated claims module priced into every seat.
What does the price actually include? Platinum quotes; ask what onboarding, support and each additional workstation cost. Our price is published per provider seat with support staff free, so the comparison can be made before a phone call.
Platinum System vs MegAligna: feature comparison
Public vendor information as of July 2026, pending re-verification. Rows where Platinum is ahead are included.
| MegAligna | Platinum System | |
|---|---|---|
| In-office patient-flow workflow (check-in, room routing) 1 | Partial | Yes |
| Runs entirely in a browser, nothing installed | Yes | No |
| Published price | Yes | No |
| Per active provider seat, support staff free | Yes | No |
| Superbills and CMS-1500 exports for your biller 5 | Yes | Partial |
- 1 Platinum's signature strength. Scheduling here covers arrivals, check-in and day views, but is not built around physical room routing.
- 5 Every field either document needs is captured per session and exports as CSV. Rendering them onto the printed forms is gated on AMA CPT licensing and not released yet.
The comparable evaluations are ChiroTouch and Genesis, and chiropractic practice software covers the requirements underneath all three.
Common questions
Can records be migrated from Platinum?
Is a browser system fast enough for high-volume flow?
What does switching cost?
Try it end to end with test data
14 days, no card required. Use made-up patients while you evaluate — real patient information waits until a business associate agreement is in place.