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Comparison

Platinum System chiropractic software: flow, cloud, price

Platinum System has sold chiropractic office software since 1990 and now markets it as a cloud platform built around patient flow: kiosk and mobile check-in, a live flow board and room assignment, plus revenue-cycle billing. Plans start at $299 a month. MegAligna is a per-seat alternative for cash and hybrid practices that need less flow machinery.

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Platinum in one paragraph

Platinum System has been selling to chiropractors since 1990, and its reputation was made in busy offices: many short visits an hour, with staff choreographing who goes into which room. Its earlier website described a server running on the office’s own network. The current one describes a HIPAA-compliant cloud platform where charts, messages, claims and payments live together, and prices plans from $299 a month.

The flow tooling is still the centrepiece. Patients check in at a kiosk, on their phone or as a family; arrival marks the schedule; a live flow board updates the room list and can lock a room. Billing is sold as end-to-end revenue cycle management.

Four things to settle with Platinum before signing

What the $299 plan covers. It is a starting price. Ask which plan your provider count lands on, and whether billing and the flow board are inside it.

Whether anything is still installed. The current site says cloud; the older one described an in-office server. If you run an older Platinum install today, ask what moving to the cloud version involves.

How users are counted. Platinum does not publish its seat rules. Ask whether front-desk staff and an outside biller cost the same as a doctor.

Whether you need the billing service at all. If a biller already handles your claims, what you need from software is a clean export, not a revenue-cycle product.

Platinum System and MegAligna, row by row

Platinum's column from platinumsystem.com, checked October 14, 2026. Where the vendor publishes nothing, the cell says so.

  MegAligna Platinum System
Kiosk and mobile check-in with a live flow board and room assignment 1 Partial Yes
Claim submission and revenue-cycle billing from the vendor 2 No Yes
Price shown on the vendor website 3 Yes Partial
Charged per active provider seat, support staff free Yes Ask the vendor
Superbill and CMS-1500 data exported for an outside biller 5 Yes Ask the vendor
  • 1 Platinum's signature strength. Scheduling here covers arrivals, check-in and day views, but is not built around physical room routing.
  • 2 Platinum sells end-to-end revenue cycle management. MegAligna does not transmit claims; it hands finished charges to your biller.
  • 3 Platinum shows a starting price, $299 a month; what a given practice pays above it is not published.
  • 5 Every field either document needs is captured per session and exports as CSV here. Printing them onto the forms themselves waits on our AMA CPT license.

The two names usually evaluated alongside Platinum are ChiroTouch and Genesis; chiropractic practice software covers what any of the three has to do.

Common questions

Is Platinum still on-premise?
Its current website describes a cloud platform, while its earlier site described a server on the office network. Whether an on-premise install is still offered to new customers is not stated, so ask.
Can a browser system keep up with a high-volume morning?
The time saver in MegAligna is notes carried forward and edited by exception; re-typing costs a busy office far more per visit than a network round-trip. Still, if your day is built around Platinum's room routing, test against a real morning rush rather than a demo.
How do we get our records out of Platinum?
Ask Platinum for a full data export before deciding anything: its format and turnaround decide how much of a move is automated. Demographics and schedules import here via CSV, and documentation history arrives as attached records.

Walk a test patient from check-in to checkout

14 days, no card required. Use made-up patients while you evaluate: real patient information waits until a business associate agreement is in place.

Start a 14-day free trial See the chiropractic pages

Sources

  1. Platinum System homepage: "Since 1990", plans starting at $299/mo, kiosk, mobile and family check-in feeding a live flow board with room-lock, end-to-end revenue cycle management, cloud platform (checked October 14, 2026)
  2. Platinum System's earlier site describing a server-based system on an internal office network (checked October 14, 2026)